Privacy Policy
Effective Date: March 23, 2026 | Business: ChaosUnlimit3d LLC, California | Website: chaosunlimit3d.com
ChaosUnlimit3d LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you make a purchase or create an account:
- Name and contact information (email address, phone number)
- Shipping and billing address
- Order history and purchase details
- Account username and password (stored securely, never visible to us)
When you browse our website:
- IP address and browser type (used for security and analytics)
- Pages visited, products viewed, and time spent on the site
- Session cookies used to maintain your shopping cart
Payment information:
We do not store your credit card number, expiration date, or CVV. All payment processing is handled by Stripe, which is PCI DSS compliant. Please review Stripe’s Privacy Policy for details on how they handle payment data.
2. How We Use Your Information
- Order fulfillment: Processing and shipping your orders
- Customer service: Responding to questions, returns, and support requests
- Account management: Maintaining your account and order history
- Tax compliance: California sales tax collection and reporting as required by law
- Security: Detecting and preventing fraud and abuse
- Communications: Sending order confirmations, shipping notifications, and support responses
- Marketing (with consent): If you opt in, sending newsletters or promotional offers. You can unsubscribe at any time.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We share data only as necessary to operate our business:
- Stripe — payment processing
- USPS / shipping carriers — your name and shipping address to deliver your order
- WooCommerce / WordPress.com (Automattic) — our e-commerce and tax calculation platform
- California tax authorities — as required by CA Board of Equalization / CDTFA
- Law enforcement — if required by a valid legal process
4. Cookies
We use cookies to maintain your shopping cart, keep you logged in, and understand how visitors use our site. Essential cookies cannot be disabled as they are required for the store to function. You can control non-essential cookies through your browser settings.
5. Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request details about what personal information we have collected about you and how it is used
- Right to Delete: Request deletion of your personal information (subject to certain exceptions)
- Right to Opt-Out: We do not sell personal information, so there is nothing to opt out of
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights
To exercise your rights, email us at support@chaosunlimit3d.com with your request. We will respond within 45 days.
6. Data Retention
We retain your order and account information for as long as your account is active or as required by law (typically 7 years for financial records under California law). You may request deletion of your account at any time.
7. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
8. Security
We use industry-standard security measures including SSL encryption, a web application firewall (Wordfence), and two-factor authentication for admin accounts. No method of transmission over the Internet is 100% secure, but we take reasonable precautions to protect your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy here with a new effective date. For significant changes, we will notify you by email if you have an account with us.
10. Contact Us
Questions about this policy or your personal data?
ChaosUnlimit3d LLC
California, USA
Email: support@chaosunlimit3d.com